See details Show less. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Do you mean. PS4 Game Won't Install by jeffbgoofy. Zombies Plants vs. Zombies 2 Plants vs. Zombies Heroes Other Plants vs. PS4 Game Won't Install. November I have had the game since Tuesday trying to get it installed on my PS4.
Me too. Network connectivity problems are the most persistent complaint with the PS4 and often manifest themselves as either NW and WV errors. Typically, network errors can be attributed to the PSN undergoing service maintenance error code CE , and you will just have to wait it out.
Outside of maintenance periods, however, there are several methods you can easily perform to get back online. User reports regarding malfunctioning optical drives have been trickling out since the PS4 launched. Some consoles are seemingly unable to eject discs, while others automatically eject discs upon insertion.
Some reports have even claimed that the console will continuously attempt to eject a disc when there is no disc inserted. This issue mainly plagues early PS4 models, which featured touch-capacitive power and eject buttons. When you touch the eject button on these models, a piece of rubber helps eject the disc.
Sign Up for free or Log In if you already have an account to be able to post messages, change how messages are displayed, and view media in posts. User Info: Saikred. I dunno apparently there's no tracker for just "Games Won" User Info: nononoyesyesyes.
User Info: Thermador Probably best just to call sony when you have issues with 2 consoles, they usually resolve it within a day. Don't call it game sharing in customer support, that sounds shady; you just own 2 consoles "While you were wasting your time castrating a priceless antique, I was systematically feeding babies to hungry mutated puppies!
User Info: HoIlywood. Step 1. Deactivate the console as primary PS4 which is the one that you plan to play the master profile on this console must always be online Step 2: sign into the master profile on the 2nd PS4 and activate it as your primary PS4, download your games, then log out and sign in as secondary PSN user Step 3.
I have a hard drive that use to work now is say its not usb 3. Is it configured with USB 3. If it is USB 2. Read more here. I bought a new seagate 2tb drive, but when I plugged it in, it said no usb connected? I restarted the ps4 but still the same? Ok so system is updated, it is plugged in to the usb slot and checked it on pc, seemed ok! So I waited awhile and finally the ps4 told me the usb was not compatible…but it should be? Usb 3. If it shows the capacity in that huge number, then surely this is a defective drive my friend.
You can do one step though. My external hard drive has worked perfectly. I installed some games on it and saved game data. To install this application on another storage device, first delete it, and then download it again or insert the disc for it.
The USB slots are working fine, the light on the hard drive is on, controller charging cord works fine. Most probably it is a bad sector due to the wrongly use of the drive. First of all, connect your external hard drive to a computer and ensure it is working fine by by getting recognized on the computer.
If it works but have some errors, go and perform Check Disk on it. Confused as to why this has happened all of a sudden because I use my ps4 every day and hardly ever disconnect the external HD. You better connect it to a PC, and perform an error checking function, this will hopefully help immensely. I upgraded to 7. I have tried connecting it to my sons ps4 and the drive is fine. I have tried everything other than a full rebuild, is there a better fix?
Gone through the whole process of new drive installation and at the point of plugging my old drive into the ps4 in hopes of using backup and restore data saved back to the old drive from PC to recover all my applications. PS4 insists I format the drive to make it suitable for extended storage when I try to locate restore data on it. Thing is the drive was formatted in exFAT on the computer so I could move the restore data back onto the old drive.
User error here. How did I figure it out. I went to restore that backup and saw the new backup but not the old. I then plugged the drive into the computer gain to compare old save -vs new save.
Saw the newly saved backup had an extra folder level at the very top. So I removed the newly saved PS4 folder and newly saved backup then created a new PS4 folder and simply dragged the old backup data into the that thus allowing PS4 to find what it would be looking for during a restore process. I understand that to use the external drive after the restore has been used from it to update the new 2TB internal that It will require a PS4 format.
All is well. Hope everything works smooth for everyone out there doing their upgrade and they remember to take you time and hopefully the answer will show itself. I have approved your comments to let other users who have similar problem learn from them. Most probably a defective device. PS4 will not allow format. What can I do to fix this? Do you have a USB-Hub based external hard drive? If this is the case, it will never be recognized by PS4.
I left everything plugged in all night, nothing was disconnected but there was a message saying that the hd had been disconnected incorrectly.
Since then I have not been able to get it to work. I have switched ports and connected it to a PC that says the device is working properly and restarted the PS4 3 times. I have been using this since January. Any suggestions would be appreciated…. Try to reset your system to default settings and tell me what you get. Hey, thanks for the speedy reply…just got a chance to reset to default settings and I am still getting the same message that says the USB storage device is not connected.
Ok then. Probably a bad sector or a system file error from your external hard drive. Connect your external hard drive to your PC, and perform an error check and let your PC fix all errors on your device. It still says that there bnb is not a storage device detected…. I already replied to you my friend.
I said to perform an error check on the drive. Read my previous reply. Do you have any friend who has a PS4 also? Hi again, sorry for the confusion about your reply yesterday.
I assumed the reply would show up in the forum. Your help is very appreciated:- I ran an error check on the HD thru the PC and it came up with no errors detected. I will be out of town. If you have any other suggestions in the meantime I will be keeping an eye out for them and will let you know when I can try it out on my friends system.
You said you kept your external hard drive connected to your USB for so long then this happened. If my guess is right, then you have to take your console to a technician to replace your USB card. Do one last attempt. Does it work fine or not? After finally getting the system to reboot we had to do a complete factory reset. We had our external hard drive plugged in when the system freaked out. Anyway, like I said we got the system back up and reset.
I am unsure of what to to do. Please help. This problem seems common among users. They all do the same mistake, keeping the external hard drive connected to PS4 for too long which may cause electrical shorts to either the USB card of PS4 or to the external hard drive itself.
If possible, connect your external hard drive to another PS4 and see what it says. This is highly recommended. See if your PS4 will recognize it or not. Okay so the external hard drive was instantly working on our other PS4. Try to do a clean installation of PS4 System software from scratch download the full installation package.
But I strongly suggest before you do that to connect any USB storage to your PS4 you can connect your phone to PS4 as some brands can be recognized as storage devices. Tell me then what you get. Hello, for some reason I unplugged my hard drive from my Ps4 and left it unplugged for about 4 days.
After trying again, the light stopped turning on. I tried to plug it into my PC but it does not get recognized either, so I am not able to do a full format.
My Ps4 is up to date and since January my hard drive has been working fine, yet the one time I unplug it it malfunctions. I have a ton of games on the hard drive and do not want to re-purchase as it is expensive enough to have 1. Probably it is the USB bridge in your external hard drive that failed. You can do one thing to identify the real problem.
Dismantle your external hard drive and remove its enclosure. Take the bare hard drive and connect it to a PC internally. Most probably it will work. Hi, i have a seagate 2TB PS4 external storage. I downloaded a game update and after that it crashed. PS4 crashed, harddrive crashed, i try to connect it to pc but wont connect.
Dismantle your external hard drive connect it internally to a PC. If it does not work either, your external HDD is dead. Is there a guide on the dismantle part? And its like a week old since i bought it. Is it really this trash?
Just unscrew the external hard drive enclosure and pull the hard drive out. Then connect it internally to a PC to check if it works or not. If this is not possible to you, just take it to a technician and he will check it for you. And it is not just about the external hard drive itself. Probably it is good, but there was an electrical short occurred when it was connected to your PS4 that caused the whole problem.
My PS4 is updated to 5. Used the HD with no issues and was able to copy games with no problems. HD was unplugged for a couple of weeks and when I went to plug it back in I started having issues.
I again plugged in the HD and attempted to format as extended storage and still get the same error message. Any help would be appreciated. A new USB 3. Still stuck. You can do nothing but to wait for a new release of PS4 system software update, as many users are having the same problem as yours. Is there a way of finding out if Sony is aware of this issue? Thanks again for the help. My Seagate 2 tb external hard drive stopped working when my PS4 froze and I had to unplug cable to reset.
I eventually shut down ps4. Unplugged the power to it and let sit for a few minutes off completely. Reboot and plug and and the repair worked. Hope this helps someone. Thank you for sharing your experience. I have approved your comment in hope it might help someone.
I just bought a WD 1 TB passport external drive. Connected to PS4 ok. Formatted ok for extended storage. When I try to move games to it, even just one, it starts then seems to hang for hours making no progress. I did that plus a full slow exFAT format from my pc. Formatted on the ps4 as extended storage. Game copy makes a lot of progress, then PS4 shuts off. Try to pull out the internal hard drive of PS4 Pro and connect it to a PC, and go diagnose it with error check. If you find nothing, then you have to perform a FULL format.
Because mechanical hard drives decline by time and they need a full format every year or two to restore the lost performance. The light on the seagate is on but it never flashes and both the hard drives had usb 3.
Afterwards, connect the external hard drive to your PS4, then restart it. If the same problem occurs, then most probably it is a hardware failure in your PS4. This was happening to me but I solved it!
Plug it in, unplug it do whatever to reset it and it should work. My system is up to date. You must verify first that your external hard drive works well before taking any other step. Try to unplug the PS4 power cord and keep it unplugged for minutes, then turn on PS4 while your external hard drive is attached to it. Check if this works for you or not. No, it is not possible. Check this article for PS4-compatible 8tb external hard drive options. Hey so my brothers ps4 hdd stopped reading and I put 2 of the old storge and I put my 4tb in and it still said not reading the hdd what should we do?
To make sure about that, try to connect different USB devices to your PS4 and check whether they work or not. Something like a USB flash drive. Once this is confirmed, you need to take it to a technician to fix it. Then, Make sure to update your PS4 system software to the latest version. It may be damaged or malfunctioning which requires that you take it to a technician. I hooked it up to my PS4 original not Pro so there are only the 2 USB ports in the front , formatted the Drive and then proceeded to move all my game files over from the PS4 to the Drive as my PS4 storage was almost full and not running optimally.
I have since removed the Drive and plugged it into my PC, all tests showed that everything is working fine on the Drive. This kind of problem has happened lots to PS4 users. You may have success in resolving it by doing the following:. If not, then.. Also my system software is up to date. As for resetting PS4 system, it will delete all your data.
Or should I still do the Database Rebuild. If not, you probably have a serious issue with the USB connection.
This will surely reveal the truth about this issue. Most of the times the USB connection malfunctions because of program conflicts. So just do these steps and tell me what you get. By the way, you can backup your PS4 hard drive if you connect it to a PC using any cloning software.
If you have found it, it means your external hard drive is still working. If it works fine, that means the USB bridge of your external hard drive is malfunctioning and needs a replacement.
While playing the black out beta to black ops 4 my system suddenly crashed. It was not responsive and I had the external 2TB hard drive plugged in. Try to unplug the external hard drive, turn off electricity on PS4 after you shut it down, and finally boot up your PS4. Tell me whether this fixes it for you or not. Turn off your PS4. Unplug the external hard drive. Does PS4 system recognize it?
Oh sorry! I read it Your external hard drive is defective. Probably was subjected to water or high degree of heat. Take a last step and connect it to a PC. Yes, that means I am right. Your external hard drive is defective my friend and you need to dispose of it. You need either a desktop external hard drive or an external SSD too expensive.
So, i was playing Spider-Man and the game crashed, so next thing i do is close the game but the entire system get crashed for a minutes and now ps4 wont reconice my external hard drive what can i do? Oh, this is a dangerous situation. I hope your USB card was not burnt, because this action usually not always happens when a serious hardware failure occurs.
Secondly, connect a USB device e. My PC recognizes my external hard drive and my PS4 usb port works fine i put some screenshoots from the ps4. Ok good. Can you run Check Disk on your external hard drive through your PC? Probably there are some bad sectors on your external HDD that need to be fixed. Please check all the boxes in the Check Disk screen. If NOT, then yes, it is defective. I recently just bought a seagate 2tb external usb hard drive.
If you have properly set up your external hard drive as an extended storage and this message then shows up, then most probably it is an error with the operating system. Reset PS4 to its factory settings and this should fix your problem. If not, come back and I will suggest some more solutions. Hey, just purchased a Seagate 2T and connected it to my 1st gen PS4. I did this while the 1st disc of the RDR2 was being copied or installed.
I restarted the PS4 again and this time, it didnt recognized it anymore. The little blue light is not coming up anymore, although it feels that the drive is working if I touch it. The light doesnt come up in the PC anymore either. Any thoughts? Hi Rob. We need to perform several tests in order to identify the problem.
Do you see your external hard drive there? If you can find it there, the problem is easy to fix. Sign up for free! What do you need help on? Cancel X. Topic Archived. Sign Up for free or Log In if you already have an account to be able to post messages, change how messages are displayed, and view media in posts. Boards PlayStation 4 Purchased Games not downloading? User Info: Tendogamerxxx. User Info: rbowl.
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